Quality for us is the bar that we set ourselves time and time again with every text that needs to be translated, every time we come into contact with our clients and vendors, and with every internal process. The main force behind our day-to-day work is our drive to aim for excellent and outstanding quality standards and ultimately also be able to maintain these, to identify shortcomings in quality and to resolve these. This ranges from the goal of flawless translation quality and the quality standard of adherence to deadlines and reliability, right through to our pricing, with which we want to attract permanent clients on the market.
In order to get a better hold of the variety of demands that are placed on us and that we place on ourselves, we follow the golden rule of customer satisfaction in everything we do. This means that with us, clients define what quality means for them and therefore also for us.
This puts us in the position of being able to deal with challenges flexibly and of always being guided by the particular needs of our clients.
