Creating, tracking, approving, analysing orders

Following great excitement on the market a few years ago, it has now become evident that a portal is far more than just a Web form with an upload function. It must be integrated effectively into the processes between the customer and the service provider, so that it enhances and facilitates them. We planned and developed our beoSphere as a modular customer interface.

Whether you wish to request tenders and place orders online, or you would like to upload the files you need translating directly in your protected customer area and then to track everything else using the status display, our system will keep you informed in real time about the progress of the order handling.

Apart from typical uses such as order management and tracking, you can also carry out review tasks (before and after DTP – which can be important for market-specific modifications by your regional branches) or terminology work via the beoSphere portal.

In terms of terminology work, the possible actions available to you range from monitoring through to active term definition with change and approval processes.

The beoSphere portal offers your Quality Management team several modules, similar to a partly automated double-checking system. The check criteria are agreed individually with you and comply with standards such as SAE J 2450.

Statistical evaluations can present you, for example, with the cost saving through the use of TMS per language and order or on a cumulative basis, project duration in days, deviations from the schedule or your translation costs per month. However, you will quickly appreciate for yourself just how much time and convenience you gain by accessing the beoSphere portal directly.